• Communication link with ground-based medical
experts will not only assist the cabin crew to respond
to passenger's medical problem but will also help in
maximum utilisation of the medical
resource available on board ,be it the first aid kit
or clinical skills of cabin crew. Thus, minimizing
the possibility of an unnecessary Diversion.
• Every minute is critical during a medical incident;
GlobalSOS enables fast and aggressive treatment.
• Diverting an aircraft from its scheduled destination
for medical reasons is not merely a logistical
challenge, but also represents, a significant financial
loss to the Airline. The average cost
of an unscheduled diversion of a long haul route is
of about $150,000 and more than a million
dollars on a polar route. This conservative estimate
does not include additional fuel costs,
parking and handling charges, navigational expenses,
passenger amenities and loss of flaying
hour of the cabin crew.
• In addition to this monetary cost, there are
individual and actual costs to passengers and crew who
are missing connecting flights, meetings and other obligations.
• Diverted aircraft sometimes initiate a domino
effect, where crews or the aircraft are unable to perform
their next scheduled mission as the result of a diversion.
• One bad experience onboard could result in significant
negative publicity, as an onboard medical
incident affects not only the passenger concerned, but
also everyone on the flight.
• This service demonstrates that you have taken
every step to protect all passengers, whatever their
class of travel and encourages positive publicity amongst
family and friends.
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